Restaurant operations
Every shift knows what needs to happen.
Opening the branch. Checking the kitchen. Preparing the floor. Closing properly.
Palmo gives every person the work they own, keeps managers close to what is happening, and helps every branch run from the same playbook.
Multi-branch operations
The standard should not change with the branch.
When the business grows, the same opening routine, cleaning standard, and closing process should not depend on who happens to be managing that day.
Palmo lets you build repeatable work and roll it out to the branches that need it. Each branch gets its own work, people, and completion history.
- Build repeatable work once
- Roll work plans across selected branches
- Separate task for every branch
- Manage recurring daily and weekly routines
Manager visibility
Follow the work, not the group chat.
A branch manager should not have to ask who finished the opening list. An operations manager should not have to scroll through photos to work out which branch completed what.
Palmo keeps the task, checklist, proof, comments, and history together. Staff see their work; managers see the areas they own.
- Employee work view
- Manager scope
- Work waiting for review
- Photo, file, note, or numeric proof when needed
SOPs and procedures
Take the procedure off the wall and keep it current.
Restaurant procedures often live where the work happens. The problem starts when there are different copies, old versions, or nobody knows which one is current.
Palmo keeps SOPs, policies, forms, and procedures in one company library with approvals and version history.
- Arabic and English versions
- Approval before publishing
- Version history
- Branch and department scope
Inspections
An inspection should end with action.
Walk the branch with a reusable inspection checklist. Mark what passed, what failed, and what does not apply.
When something fails, Palmo creates a finding. If it needs work, turn that finding into a corrective task and give it to someone to close.
- Reusable inspection templates
- Pass, Fail, Not applicable
- Evidence on failed items
- Corrective tasks
For the whole team
Everyone works from the same place.
Palmo works in Arabic and English, so the person doing the checklist and the manager reviewing the branch can each use the language that fits them.
The workflow stays the same.
Run the restaurant without chasing every step.
Give the team clear work.
Keep every branch on the same standard.
See what still needs attention.